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When Off-Label Ketamine Meets Direct-to-Consumer Telehealth: Liability Risks and Ethical Responsibilities.

Joshua Mitchell, Benjamin Bregman, Renuka Surujnarain, Dominic Sisti, Amy L McGuire

Psychiatric services (Washington, D.C.) July 1, 2026 Peer reviewed DOI: 10.1176/appi.ps.20260203 via PubMed

Summary

A wrongful death lawsuit against a telehealth ketamine provider highlights how off-label prescribing combined with on-demand delivery can weaken clinical safeguards. The authors argue that limited oversight of telehealth platforms places heavy responsibility on clinicians for patient safety. To sustain responsible care, structures must support robust clinical relationships, monitoring, and accountability.

Study at a glance

Design theoretical or philosophical paper
Key finding Off-label prescribing combined with on-demand telehealth strains clinical safeguards, placing heavy responsibility on clinicians for patient safety.

Abstract

Aided by COVID-19-era regulatory flexibilities, direct-to-consumer telemedicine has expanded access to mental health care. Ketamine prescribed off-label for psychiatric conditions is increasingly marketed online and delivered at home through telehealth platforms. Taking a wrongful death lawsuit against a telehealth ketamine provider as a point of departure, the authors examine how combining off-label prescribing with on-demand delivery can strain clinical safeguards. Given the limited oversight of many telehealth platforms and the drugs they prescribe, responsibility and liability for patient safety rest heavily on clinicians. When off-label prescribing is combined with on-demand telehealth, the structures that sustain responsible care require support, including the capacity to sustain robust clinical relationships, monitoring, and accountability.

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